What Data We Collect and Why
When you open an account with us, we collect your name, email address, phone number, and the payment method you select — whether that is DANA, OVO, GoPay or QRIS. We also log device identifiers and session timestamps to keep your account secure and to detect
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unusual login activity. Transaction records tied to your QRIS or OVO deposits are retained for a minimum of five years to meet financial record-keeping requirements. Access to certain features depends on local law and the region from which you connect. We do not collect data beyond
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what is necessary to operate your account, verify your identity, and respond to support requests submitted through our live-chat channel, which is open 07.00–23.00 WIB daily.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.